Appointments
Routine appointments
All consultations are by appointment only. There are a number of ways that you can make an appointment:
- Ringing the surgery – 8:00 – 18:30
- Calling into the surgery – 8.00 – 18:30
- Online via Patient Access – 24/7
- Using the Patchs online triage system – 24/7
Appointments are available on the day and up to 2 weeks in advance. Every effort will be made to obtain the doctor of your choice but this may not always be possible due to availability issues. However all of our doctors have full access to your records and will be able to deal with your problem.
Telephone lines are always busy first thing of a morning so unless you have a problem that requires immediate attention please call later on in the day when we are not so busy.
Cancelling your appointment
Consult with a Doctor online
You can contact a Doctor online by sending an online triage form using our online service which is called Patchs.
Extended access
A range of GP appointments are available on weekday, evenings and weekends for all residents registered with a GP practice in South Sefton.
The enhanced access service provides patients with access to pre-bookable appointments both inside and outside of normal practice hours to ensure that people can get the right care when convenient for them. A range of services are available for residents including routine appointments, smear tests, screening and more. Patients can pre-book appointments with the enhanced access service through their own GP practice either by calling or visiting their usual practice during normal opening hours. The service in South Sefton is called the GP extra service.
The following services are available at Litherland Town Hall, Monday to Friday between 5pm to 8pm and Saturday 9am to 5pm:
- Cervical Screening
- Chronic disease annual reviews (diabetes, heart disease, respiratory problems etc)
- Pill and HRT reviews
- Physiotherapy
- Blood tests
- Blood pressure checks
- GP face to face/telephone appointment.
- ANP face to face/telephone appointment
- Respiratory Hub
To book an appointment with the enhanced access service patients should contact their usual GP practice during normal opening hours.
Home visits
Our GP’s will carry out Home Visits, but these are only for patients who are truly housebound, i.e. patients whose condition prevents them from being able to attend surgery. In almost all cases children can be safely brought in to the Practice where we have the most appropriate conditions and equipment for examination.
If you need a home visit, we ask that you contact us as early as possible in the morning, preferably before 10.30am.
You may be asked to provide the Reception team with some details regarding why you require a home visit. Please do not be offended by this. They need this information so that the doctor can assess the urgency of the visit. In addition, the doctor may call you to discuss your visit request. Again, this is to assess the urgency of the visit.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
