Self Help Centre

We offer ‘eConsult’ to allow patients to get medical help without making an appointment or calling the practice.

We have introduced ‘eConsult’ to help you get health advice online. By clicking on the most appropriate link below you can:

self-check your symptoms and find medical guidance written by doctors 24/7
get administrative help (e.g. a medical certificate or letter from the surgery)
seek medical advice from our doctors at the surgery

Please note the following important information below:
This is only for patients registered with our practice
It is not an appropriate route to seek urgent medical help
It is not a bypass or shortcut for requesting routine GP appointments

Where a response has been requested, we aim to respond by the end of the next working either by email (don’t forget to check your junk email folder) or with a phone call, as appropriate to your consultation
The eConsult tool works best for issues that we can resolve – or start to resolve – online, for example by generating a script, arranging a blood test etc. There will be some problems where the appropriate next step is for you to see or speak to a GP routinely, in which case we will advise you by email or text to make an appointment. All information about booking a face to face appointment is here.